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healthcare Services Design Thinking Training

Innovate your healthcare practice with bespoke Design Thinking training for teams and individuals.


Format: Personalised online workshop
Duration: 4 – 8 hours
Group Size: 1 – 6 participants
When: At your convenience
Price: Request prices

* Get a discount for repeating the same workshop with multiple groups.


Workshop Overview

Learn and practice the core concepts of Design Thinking in an engaging, hands-on workshop. Discover how to uncover problems and opportunities, then capitalise on them to create customer satisfaction and increased profits.

We’ll tailor this training around your goals to equip you with actionable skills that can be used day to day. Training will be delivered remotely using collaborative whiteboard tools and video conferencing for maximum engagement.

This training is available for groups or individuals.

Learn more about Design Thinking for healthcare:
Request prices or Book a free discovery call.

Possibilities with Design Thinking

Design Thinking creates win win situations where happy people lead to increased profits.

Healthcare organizations worldwide have transformed patient experiences and dramatically increased profits by applying Design Thinking in the following ways:

  • Design innovative new customer experiences.
  • Improve existing customer experiences.
  • Develop new products and services.
  • Streamline and improve processes.
  • Create workplace cultures of innovation.
  • Solve complex business problems.

Design Thinking decreases the risk of investing time, money and resources into unsuccessful services. It increases chances of success as it’s based on understanding peoples needs before you design services to meet them. 

Discover how Design Thinking can help you innovate:
Request prices or Book a free discovery call.

Learning Outcomes

Our workshops teach a simple process that can radically transform the way you work:

  • Gain the mindset needed for innovation.
  • Be able to identify opportunities for innovation.
  • Know how to conduct lean research.
  • Be able to turn your research into powerful insights.
  • Learn creative techniques for exploring ideas.
  • Know how to evaluate ideas to ensure their success.
  • Be able to test and refine ideas.

Workshop Agenda

Each workshop is unique as we’ll design it specifically to meet your needs. However, a workshop typically resembles the following structure.

  1. Introduction and agenda.
  2. Warm up.
  3. Design Thinking overview.
  4. Case study discussion.
  5. Choose a challenge.
  6. Gather insights.
  7. Identify and define problems.
  8. Explore ideas.
  9. Evaluate ideas.
  10. Create prototypes.
  11. Test prototypes.
  12. Debrief and next steps.

We’ll customize a training workshop to help you meet your goals:
Request prices or Book a free discovery call.

Meet Your Instructors

You’re in safe hands – Our team are experts in innovation and design thinking with over a decade of experience planning, running, and executing innovation projects across a range of industries.

  • 13+ years experience leading innovation projects.
  • Published 100+ thought leadership articles.
  • Over 30,000 monthly readers around the world.
  • 2 bestselling innovation courses loved by students.

Next Steps

Let’s empower your team to achieve excellence through Design Thinking.

  • Join us in a no obligation discovery call.
  • Review your bespoke training proposal.
  • Join us on the day for the workshop.
  • Get a follow up session to discuss implementing your new skills.

Request prices or Book your free discovery call today and let’s discuss your project.

We guarantee that you’ll see measurable improvements if you apply what we teach.

Can’t Find What You’re Looking For?

We’ll create a new workshop, purpose-built for your specific goals, niche or sector.

Book a Discovery Session