Government Services Design Thinking Training

Innovate your products and services with bespoke Design Thinking training designed for government and social sector teams and individuals.

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Format: Personalised online workshop
Duration: 4 – 8 hours
Group Size: 1 – 6 participants
When: At your convenience
Price: Request prices

* Get a discount for repeating the same workshop with multiple groups.

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Workshop Overview

Our Design Thinking for Government Services workshop equips public sector professionals with tools to innovate and enhance citizen touchpoints.

Dive into methodologies that break down bureaucratic silos and foster a culture of collaboration and transparency.

We’ll guide you in reimagining how government services can be designed to be more responsive, efficient, and user-friendly.

Learn and practice the core concepts of Design Thinking in an engaging, hands-on workshop. Discover how to uncover problems and opportunities, then capitalise on them to create customer satisfaction and increased profits.

We’ll tailor this training around your goals to equip you with actionable skills that can be used day to day. Training will be delivered remotely using collaborative whiteboard tools and video conferencing for maximum engagement.

This training is available for groups or individuals.

Find our how innovation training can help you achieve your goals:
Request prices or Book a free discovery call.

Possibilities with Design Thinking

Design Thinking empowers government entities to address challenges with a fresh perspective:

• Design innovative new customer experiences.
• Improve existing customer experiences.
• Develop new products and services.
• Streamline and improve processes.
• Create workplace cultures of innovation.
• Solve complex business problems.

Discover how Design Thinking can help you innovate:
Request prices or Book a free discovery call.

Learning Outcomes

• Gain the mindset needed for innovation.
• Be able to identify opportunities for innovation.
• Know how to conduct lean research.
• Be able to turn your research into powerful insights.
• Learn creative techniques for exploring ideas.
• Know how to evaluate ideas to ensure their success.
• Be able to test and refine ideas.

Workshop Agenda

Each workshop is unique as we’ll design it specifically to meet your needs. However, a workshop typically resembles the following structure.

1. Introduction and agenda.
2. Warm up.
3. Design Thinking overview.
4. Case study discussion.
5. Choose a challenge.
6. Gather insights.
7. Identify and define problems.
8. Explore ideas.
9. Evaluate ideas.
10. Create prototypes.
11. Test prototypes.
12. Debrief and next steps.

We’ll customize a training workshop to help you meet your goals:
Request prices or Book a free discovery call.

Meet Your Instructors

You’re in safe hands – Our team are experts in innovation and design thinking with over a decade of experience planning, running, and executing innovation projects across a range of industries.

• 13+ years experience leading innovation projects.
• Published 100+ thought leadership articles.
• Over 30,000 monthly readers around the world.
• 2 bestselling innovation courses loved by students.

Next Steps

• Join us in a no obligation discovery call.
• Review your bespoke training proposal.
• Join us on the day for the workshop.
• Get a follow up session to discuss implementing your new skills.

Request prices or Book your free discovery call today and let’s discuss your project.