Tag: mental models
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7 Steps To Create A Mental Model Diagram In UX Design
Mental models are the ways that people understand, reason, and solve problems. They’re based on past experiences, knowledge, beliefs, and assumptions. They’re often referred to as a small scale model that we carry around in our heads about how the world works. In UX design, mental models help us to create products that match how…
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10 Mental Model Examples for Better UX Design
Mental models are a way of representing how a system works in someone’s mind. They help designers create a better user experience by making products that match the way people already think about how the system works. For example, most people already have a mental model for how a smartphone works that includes being able…
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How To Identify, Apply and Validate Mental Models In UX
Mental models are ideas we have about how the world works. They help us to better understand our environment and anticipate the future. If the experiences we design don’t align with our users’ mental models, our designs will be confusing and difficult to use. This article looks at how to identify, apply and validate mental…
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Mental Models In UX Design: Why, How, What?
A mental model is an idea someone has about how the world works. When we understand user mental models we can make informed design decisions that align with their expectations. In this article, I give an example of the exact process I use to identify mental models and share some examples to help cement the…